Along with supplying pumps, Tri-Pump is also renowned for excellence in customer service.
Our after-sale services include:
Mechanical seal refurbishment
Servicing of our core products either on site or at one of our regional in-country service facilities.
Our field service team consists of qualified and experienced engineers and pump specialists with in-depth knowledge of pumps and the specific application requirements for the mining industry. Our teams can be deployed to conduct onsite maintenance and repairs or pumps can be transported to our workshops.
To ensure smooth and trouble free operation of pump onsite, our regional teams provide operational, maintenance and safety training to clients and are available for assisting your teams with trouble shooting.
In addition to the supply, installation and maintenance of your pumps, we also supply high quality OEM spare parts. As dedicated distributors for all pump brands in our stable, we have a swift turnaround time on parts supply, limiting equipment downtime.